This site uses cookies. To find out more, see our Cookies Policy

Customer Service Representative in Memphis at Vaco

Date Posted: 3/9/2018

Job Snapshot

Job Description

Our client has an immediate need for a CSR in Memphis, TN. You will handle all facets of the Customer Service responsibilities for assigned accounts and assists in other responsibilities as assigned. Adhere to established procedures and policies with minimal supervision.

Duties Include:

  • Manage and administer customer orders and their processes for major accounts
  • Work with Price Administration to reconcile price exceptions and issues
  • Monitor daily fill-rates
  • Monitor and utilize customer web data bases as required by the customer
  • Investigate short-pays and rectify problems to get them resolved by processing, RMAs, Credits and Debit memos
  • Act as liaison between customers, sales, supply chain and purchasing
  • Communicate effectively with customers and management in a timely and professional manner
  • Performs other duties as assigned

Minimum Qualifications:

  • Bachelor's degree in a related field or equivalent combination of related education and experience equal to four (4) years
  • Must have excellent computer skills with a working knowledge of applications such as Excel, Word, Microsoft Office, etc.
  • Excellent written and verbal communication skills are also required
  • Excellent organizational skills and be able to multi-task in a fast-paced environment
  • Must be a self-starter with excellent problem-solving skills
  • Must be flexible and receptive to change