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Customer Service in Island Heights, NJ at Vaco

Date Posted: 1/29/2019

Job Snapshot

Job Description

Responsibilities:

  • Responding to all inbound service calls and voicemail messages from customers
  • Researching and resolving complaints to ensure customer retention and satisfaction.
  • Ensuring the delivery of quality service to clients by meeting established performance goals and objectives.
  • Insurance Industry experience

Requirements:

  • Excellent verbal and written communication skills.
  • Ability to address difficult situations in a tactful, professional manner.
  • Working knowledge of Microsoft Suite programs, internal systems and other programs.
  • Computer literate
  • Detail oriented. Flexibility with work hours and overtime.
  • Ability to multi-task