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Cybersecurity Support Engineer | 169052 in Plano at Vaco

Date Posted: 3/29/2019

Job Snapshot

Job Description

Cybersecurity Support Engineer | 169052


Location: Plano, TX

Position Type: Direct-Hire

Hourly / Salary: BOE!


Vaco Technology is currently seeking a Cybersecurity Support Engineer for a Direct-Hire opportunity located in Plano, TX. The Cybersecurity Support Engineer will setup and onboard new customer security services and provide ongoing support for the ZTAP (Zero-Trust Analytics Portal). The Cybersecurity Support Engineer will report to the SOC Engineering Director and will receive operational direction from the CyberSOC Support Lead.

  • Become the SME for CylanceProtect / CylanceOptics / Carbon Black Response / Carbon Black Defense / Palo Alto Network Traps / Palo Alto Network XDR / Cisco Umbrella / MS ATP / Additional Endpoint Solutions, etc.
  • Manage Implementations for Various Vendor Endpoint Solutions for Customers
  • Provide Appropriate Agents for Customers to Deploy in their Environments
  • Assist Customers in Best Practices of Deploying Agents
  • Provide Maturity Progression of the Endpoint Implementation
  • Troubleshooting API Interactions Between Vendor Dashboards / ZTAP (Zero-Trust Analytics Portal)
  • Identify Ways to Automate All Aspects of Endpoints Agent Deployment


  • Cybersecurity Support Engineer
  • Cloud Environment - AWS / Azure / Google Cloud, etc.
  • Security Log Sources / Formats (familiarity)
  • Security Log Related Issues - Troubleshoot Network / OS Issues, etc.
  • Solution Deployment in MSSP (Managed Security Service Provider) Environments
  • Customer-Facing / Interfacing Experience

PREFERRED (not required)

  • Hands-On Scripting - Python / C / C++, etc.

Job Requirements

Cybersecurity, AWS, Azure, MSSP, MSP, CylanceProtect, CylanceOptics, Black Carbon, Palo Alto