Dallas Call Center seeking Customer Service Reps in Dallas, TX at Vaco

Date Posted: 9/10/2019

Job Snapshot

Job Description

Vaco have an excellent opportunity for a Customer Service Administrator to support the Sales and Marketing efforts of a growing company in Dallas, TX.

As a Customer Service Administrator, you will be the liaison between our client and their current or potential customers. Responsiblities include fulfilling and tracking all Products, Sales and Marketing requests and effectively resolving customer issues, complaints and inquiries in order to keep overall customer satisfaction.

Other responsibilities of the Customer Service Administrator role include:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Recording and tracking all customer correspondence, requests and inquires
  • Support Sales, Marketing and Operations through upsell of products, fulfilling and tracking order requests
  • Managing general office environment, including collecting and distributing mail
  • Maintaining office supply and stationery inventory control
  • Keeping detailed records of usage and the preparation of recharge reports