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Data Entry/ Customer Service Specialist in Duluth, GA at Vaco

Date Posted: 5/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Duluth, GA
  • Job Type:
    Admin - Clerical
  • Experience:
    At least 1 year(s)
  • Date Posted:
    5/16/2018
  • Job ID:
    IR05162018

Job Description

Vaco is seeking a Data Entry/ Customer Service professional with great organizational skills and an outgoing personality for one of our favorite clients in the Duluth area. This role is temp-perm and the pay is $13-$14/hr depending on experience.

Job Duties:

  • Entering data into excel & scoring system
  • Verifying critical information
  • Accurately post all sales
  • Take payment information from customers via phone and negotiate alternate payment alternatives upon request (training will be provided)
  • Act as a liaison between partners and clients
  • Screen inbound/outbound phone calls and forward to appropriate department or individual
  • Develop and maintain relationships with clients
  • Special projects as directed
  • Greet customers and provide excellent customer service.
  • Work closely with the team and with customers throughout the sales, inventory and operations of the business
  • Process titles and loaner agreements
  • Process, review and submit customer documents
  • Generate daily, weekly and monthly reports
  • General filing & scanning duties and ordering
  • Manage referrals
  • Other duties as required and assigned

Qualifications:

  • High School diploma
  • At least 2 years of data entry experience
  • At least 2 years in an office or call center environment
  • Strong organization
  • Detail-oriented
  • Demonstrated computer experience required (Microsoft Office Proficient)
  • Ability to work with a high degree of accuracy in handling detailed work
  • Strong problem-solving skills and the ability to work independently
  • Excellent communication skills (verbal and written) with the ability to collaborate effectively with others
  • Above-average data entry skills