Desktop Support Technician in Delray Beach at Vaco

Job Description

Desktop Support Technician
Palm Beach Gardens, FL

Vaco is working with a real estate investment organization seeking to expand their operations in Palm Beach County. We are seeking an experienced Tier II Desktop Support Technician with 3+ years of experience in Tier II support for 300-800 end user environments. As a Desktop Support Technician, you will be troubleshooting Windows 10 OS, O365, LAN networking, and hardware issues(laptop, PCs, mobile devices, routers, and switches).

Responsibiliites:

• Provide in-office desktop support functions.
• Break and fix PCs, laptops, network hardware, and mobile devices.
• Support O365 issues related to applications and MS Outlook.
• Perform LAN administration for all hardware connectivity issues.
• Face to face end user support and white glove support.
• Tackle on IT tickets within a reasonable amount of time with care and precision.
• Migrate Windows 7 to Windows 10 machines.
• Create IT inventory of all hardware.
• Travel to sales offices and construction sites to troubleshoot hardware issues.
• Support miscellaneous hardware such as VOIP phones, PBX, scanners, printers, and computer peripherals.