Dir - IT Infrastructure Nashville $150k in Nashville, TN at Vaco

Date Posted: 11/5/2020

Job Snapshot

Job Description

The Director of Tech Services will manage a team to build out our tech infrastructure and lead the full implementation of IT Services across distriubted location. This hands-on position will support the continued and rapid growth of our studios across the Northeast and beyond.

Role

Project-manage and physically assist with full IT launch for each new Studio opening, including, but not limited to: budgeting, ordering, setup and configuration of hardware, software and other core IT services functionality.

Create and revise IT operations playbooks and end-user documentation, and as needed, conduct training.

Manage and maintain the tech services ticketing system

Participate in the Information Security program ensuring updated content and training for appropriate stakeholders

Assist in carrying out other critical IT projects

Travel to project locations is required.

You

5+ years experience as an IT professional supporting Windows, Mac and Networking platforms.

Certified in ITSM, A+, Network+, ACMT.

Bachelor's Degree in Computer Science, Information Technology or a related field is preferred.

Experience managing IT in disparate locations, preferably in the retail, hospitality, or healthcare industry.

Experience leading and managing teams across multiple geographic locations.

Background building tech infrastructure from scratch is preferred.