Experienced Call Center Representative - Galleria Area in Hunters Creek Village, TX at Vaco

Date Posted: 6/17/2019

Job Snapshot

Job Description

Term: 6 - 9 months no foreseeable end date

Why is the position available: New project

About the company:

Privately Held, An experienced settlement planning team, a network of strategic partnerships, and the ability to handle complex cases are what set our firm apart. Delivers the results you want and makes a lasting, positive impact on your clients' lives. Services include Structured Settlements, Trust Services, Mass Tort Settlement Resolution, QSF Administration, Lien Resolution, Medicare Set-Asides, Attorney Fee Deferrals, Bankruptcy Coordination, and Probate Coordination.

Skills Required:

  • Must have call center experience and be comfortable on the phone
  • Customer service background
  • Basic Excel knowledge
  • Strong attention to detail
  • Heavy data entry
  • Medical terminology preferred
Responsibilities:
  • Contacting potential plaintiffs via phone- high volume
  • Gathering applicable information and entering into a spreadsheet
  • Must maintain confidentiality
  • Excellent customer service skills - deescalating calls
  • High attention to detail and the ability to decipher information

Job Requirements

Call Center Experience with an understanding of liens and mass torts