Field Service Technician in Cold Spring, Kentucky at Vaco

Date Posted: 7/9/2019

Job Snapshot

Job Description

Field Service Technician

Job Description

We are a rapidly growing telecommunications company in Cold Spring, KY, looking for a Field Service Technician.

A Field Service Technician will perform tasks in the telecommunications field. This includes MACs, (moves, adds, and changes) maintain and repair telecommunications equipment, minor computer networking and PC skills (MS Windows and Office), and install low voltage wiring at correctional facilities. The technician will be dispatched in a company provided vehicle from location to location to complete each service order and return to their work location each day. Some overnight travel is required depending on what type of work is planned and in which county or state.


  • Ability to train customers on use of our products and features
  • Installation and termination of low voltage wiring (CAT5/6) in accordance to industry leading practices
  • Installation of equipment according to industry leading practices
    • Quick learning of proprietary systems.
  • Excellent interpersonal skills
  • Strong customer service orientation
  • Must have the ability to adapt to a fast-paced environment and manage multiple service orders


  • Minimum of two years' experience installing, maintaining or repairing telecommunications or video equipment (cable television / data / voice)
  • Must be willing to travel up to 50%
  • Must be comfortable working in correctional facilities
  • Must have a good driving record and no felony convictions
  • Must be punctual and driven to meet required task deadlines
  • Must pass a background check and drug screen
  • Must possess a valid driver's license
  • Authorized to work in the United States
  • Fluent in English. Multiple languages are a plus.

Job Type: Full-time