Flight Coordinator in Memphis, TN at Vaco

Date Posted: 12/30/2020

Job Snapshot

  • Employee Type:
  • Location:
    Memphis, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Flight Coordinator
$42k + 1% commission %3D average total comp $75k
5PM - 5AM, 4 days on/4 days off

Base - 1-3 months
Base + .5% commission - 3-6 months
Base + .75% commission - 6-9 months
Base + 1% commission - 9+ months

* Book/schedule trips for charter clients and private owners
* Research fuel pricing, airport fees, and other trip costs (crew accommodations, ground transportation) to maximize company efficiencies and revenues
* Ensure flight crews are scheduled in conformance with government regulations
* Provide all required documentation to U.S Customs and foreign agencies for international trips
* Observe and analyze current weather, forecast, and world events to recognize the potential impact on flight schedule
* Communications with various departments within the Company to ensure quality operation

* Provide quotes for trips, cross-referencing contracts, and/or special program pricing to ensure accuracy
* Directly market the Company service to potential clients via email, industry programs, and company web site
* Actively identify potential customers/contacts
* Import new customer/contacts into company marketing programs (ex. Constant contacts)
* Follow-up with clients after trips are complete to ensure satisfaction, encourage repeat business

* Reconcile flight records and invoices after trips to ensure accuracy in charges and validity of charges
* Prepare all post-flight paperwork to be sent to accounting for invoicing
* Responsible for contact vendors for correction of any billing errors or discrepancies

Customer Service:
* Heavy sales and phone duties
* Providing charter quotes in response to client phone calls, emails, and web site requests
* Booking trips
* Arranging/ coordinating client ground transportation, catering, or other special needs
* Ensuring contracts and payment arrangements for services