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Full Time Customer Service / Call Center Rep - Nashville, TN in Nashville, TN at Vaco

Date Posted: 7/26/2018

Job Snapshot

Job Description

Seeking a Customer Service Specialist who thrives in a mutli-tasking enviorment while activiely assiting to online customers and clients needs. A positive and cheerful attitude is a must for this position, seeing that you will be engaging in inbound and outbound phone calls daily. We are passionate about bringing world class customer service to every single customer and are seeking employess who are committed to doing that! ($16/HR)


For a full Job description, see below.


Responbilities
:
Accurately assisting our online customers/clients through their application online
Actively engage customers through outbound call efforts
Participate in ongoing learning and development
Comply with all state and federal laws governing the financial services industry
Perform other duties as assigned
To be exceptional in this role, your qualifications should include:

Expectations:
A cheerful and positive attitude
A commitment to providing world class customer service
The ability to work independently, manage multiple projects and produce timely and effective results
Hunger for a multi-tasking environment
An innate ability to adapt to an ever-changing environment
Strong teamwork orientation through exceptional internal customer service
Excellent computer skills Education
High school diploma or GED (Higher education a plus)

Experience:
2+ years of experience in a customer service related field
Call center customer service experience a plus Other requirements:
Flexibility with work shifts
Pass a pre-employment background check and drug screen


Benefits:
Performance bonuses and incentives
100% company paid health insurance for employees
Company match 401k
Paid vacation and sick time
Dental, vision, and life insurance
40 hours of PTO to volunteer in the community
Maternity, paternity, and military leave
On-site gym at our state of the art home office (HQ)
On-site Nurse Practitioner at HQ
Incredible company sponsored events