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Hardware Support Technician in Chesapeake, VA at Vaco

Date Posted: 2/7/2019

Job Snapshot

Job Description

Vaco is currently in search of a Hardware Support Technician for a local logistics company. Must be comfortable with configurations and working in a Cisco shop.

Essential Duties and Responsibilities include the following.

1. Installs, supports, configures, evaluates, maintains, monitors and analyzes software and servers issues.

2. Diagnose, configure and resolve network issues involving routers, switches and wireless hardware including troubleshooting of network connectivity.

3. Identifies, troubleshoots, resolves and documents system reported issues while maintaining customer

satisfaction in every step of the service delivery.

4. Lead high priority tickets involving servers with data restoration, hardware repairs, disaster recovery,

or other critical requests escalated for Senior IT Support assistance.