HR Help Desk Associate - Richmond, VA - $13-15/hour in Glen Allen, VA at Vaco

Date Posted: 3/23/2020

Job Snapshot

Job Description

Vaco Richmond is currently recruiting for an HR Help Desk Associate to join a large, stable company in Richmond. This position will be a crucial compontent to the day-to-day operational success of answering employee inquiries relating to payroll, compensation, benefits, and employee relations.


  • Handle incoming requests (received via mutliple platforms) regarding payroll, compensation, benefits, employee relations, etc.
  • Problem solve and utilize good judgment in resolving employee inquiries
  • Escalate employee inquiries to appropriate HR partner, when needed
  • Utilize Salesforce in tracking employee inquiries
  • Update accurate information in Human Resources Information System (HRIS)

  • Qualifications:

  • Experience with Salesforce preferred (but not required)
  • Experience with Workday preferred (but not required)
  • Must be able to maintain confidentiality with employees
  • Customer service oriented
  • Ability to solve problems
  • Excellent communication skills