IAM Administrator - 100% Remote in Remote at Vaco

Date Posted: 2/22/2021

Job Snapshot

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    At least 2 year(s)
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Job Description

IAM Administrator
100% Remote
12 months contract, potential for extension or hire

Vaco is working with a national beverage distribution organization that is seeking to hire a IAM Administrator to manage their ITSM ServiceNow ticketing software to track IT incidents, responses, and IT assignments. This role will required Powershell scripting abilities to managed IAM users, groups, and permissions.

  • Administer ServiceNow ITSM tool for monitoring IT incidents, requests, assignments, and escalation.
  • Write Powershell scripts to manage IAM roles, groups, and permissions.
  • Onboard, provision accounts, and maintain Active Directory.
  • Document incidents and requests in ServiceNow ITSM by issue description, actions completed, discussions, and troubleshooting processes made.
  • Escalate IT incidents to proper teams if resolution is not met by Technical System Administrators.
  • Encourage and mentor Technical System Administrators in use of ServiceNow ITSM tool.