iManage Engineer in Tampa, FL at Vaco

Date Posted: 1/11/2021

Job Snapshot

Job Description


We are looking for a motivated and energetic candidate who takes initiative, enjoys finding solutions to a varying number of challenges, is detail-oriented, and takes extreme pride in their work.

Key Responsibilities Include:

  • Serve as subject matter expert for core applications, with the primary responsibility being administration, maintenance, and support of the DMS environment.
  • Preform the installation and maintenance of required components, and conduct tests of the application system to ensure proper performance.
  • Investigate, troubleshoot, and resolve iManage Work 10 related issues.
  • Understanding of RAVN index server.
  • Proactively monitor and analyze logs and metrics around utilization and capacity.
  • Recommend, plan, and implement quality alterations as necessary.
  • Ability to architect, build, maintain and upgrade iManage Work systems, including disaster recovery and highly available environments.
  • Necessary to have an understanding of Desktop/Laptop/Server hardware configurations, multi-tier client/server architectures, and LAN and WAN infrastructure components.
  • Support maintenance window activities such as server maintenance, testing, troubleshooting and break fix, etc
  • Write technical procedures and documentation for the applications including operations, user guides, test plans, disaster recovery plans, diagrams and flow charts.
  • Willingness to work outside of normal business hours as needed.
  • Ability to carry out daily maintenance, project, and support duties with minimal supervision.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Special projects and additional duties as assigned.?


  • Experience with the full iManage stack of applications, including Work10 and RAVN.
  • 3+ years experience supporting and maintaining a matter-centric iManage document management system in a large legal environment.
  • Autonomy WorkSite Certified Systems Engineer qualification and RAVN Certifications strongly preferred.
  • Expert working knowledge of iManage Work Server, Communication Server, RAVN, Work Web, Share, as well as desktop and iOS clients.
  • Expert working knowledge of the iManage Control Center.
  • Expert working knowledge iManage Work SQL databases in an MS SQL environment.
  • Experience writing and maintaining SQL scripts for automated iManage related functions, such as workspace creation.
  • Experience with iManage integrated third party applications.
  • Experience with the iManage REST API.
  • Experience with Milan.
  • Working knowledge of Windows Server 2019 or 2016, Active Directory, Networking, and Windows security.
  • Proficiency with Microsoft Office 2016 suite preferred.

Minimum Education:

  • A bachelor's degree in a technology related field.