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Immediate (Portuguese) Customer Service Representative in Orlando at Vaco

Date Posted: 2/21/2018

Job Snapshot

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Job Description


  • FLUENT in portuguese and English

  • Previous Experience in Customer service
  • High School diploma or GED diploma

Our clients have immediate opportunities for Customer Service Representatives; don't let your resume get lost in the shuffle - let us work for you! At Vaco, we give you an advantage over your competition! Our recruiters have direct relationships with hiring companies, so they can connect your work experience to the open job-promoting your strengths to the hiring manager while preparing you for that specific interview.

Job Description:

  • Effectively manage large amounts of incoming calls.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ensure resolution to each contact with an emphasis on a first contact resolution.
  • Responsible for key contact center performance metrics at the individual level.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage Distributors.