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Import Operations in Memphis at Vaco

Date Posted: 7/25/2018

Job Snapshot

Job Description

Our client is looking for an Import Coordinator to join their team in Memphis, TN. You will be responsible for ensuring accurate and timely movement of freight and information while complying with specific sales and customer reporting and communication requirements.

Job Functions
  • Update import file with routing and cargo details.
  • Verify ISF is received and filed timely and pursue information from origin when needed.
  • Track and trace freight and update the internal systems when needed. Communicate delays when necessary.
  • Verify origin rates, ocean freight costs, and invoice the customer timely.
  • Receive and review documents from origin office.
  • Submit commercial documents for CBP entry and timely release to the Entry team.
  • Issue delivery orders once cargo information is received.
  • Coordinate freight movement with customers, agents, and carriers including pickup, delivery, storage, etc.
  • Confirm CBP (and other PGA) release prior to arrival with Entry team.
  • Gather trucker invoices and confirm PODs.
  • Monitoring and/or issuing reports on a daily basis.
  • Work with sales support if rates are not on file to ensure compliant operations.
  • Ensure vendors are setup with Corporate for timely movement of freight. (i.e. air freight terminals)
  • Review INCO terms to ensure accurate billing to the customer.
  • Communicate additional costs to the customer at the time of incident.

  • Maintain strong relationships with vendors and customers.
  • Meet KPIs to support the department and overall company goals.
  • Communicate issues as they occur with management and sales and provide options for resolution.

Other Skills/Abilities
  • Review bill of ladings and other documentation, request changes when needed.
  • Issue delivery orders for ocean and domestic moves.
  • Arrange diversions, storage, and any additional requirements at the customer's request.
  • Arrange domestic moves as requested.
  • Review and suggest process improvement with management and sales staff