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Inbound Collector in Windermere, FL at Vaco

Date Posted: 4/12/2018

Job Snapshot

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Job Description


* Communicate with owners by telephone and/or in person and make every effort to collect all open items on an account, to include delinquent payments, delinquent down payments, delinquent maintenance, taxes and use fees, and deed recovery as required.

* Identify account that need additional research or skip tracing to be contacted and take necessary action to ensure the account is contacted in a timely fashion.

* Keep owners informed of the status of their account on every detail during every communication.

* Follow training and quality models to ensure proper collection methods are used and quality customer service is provided during all calls.

* Ability to apply common sense understanding to carry out detailed written and oral instructions.

* Must have ability to handle multiple tasks and balance priorities.

* Carries out any reasonable request by management of which the employee is capable of performing

* Must be detailed orientated, self-motivated and disciplined.

* Requires moderate supervision in most tasks.