Infrastructure Project Manager in Aliso Viejo, CA at Vaco

Date Posted: 10/4/2019

Job Snapshot

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Job Description

IT Project Manager (Infrastructure)

  • We are looking for a Network Infrastructure Project Manager to help coordinate the day-to-day activities across a team responsible for network operations and network security, and to serve as an escalation point for the business for IT network issues and projects.
  • Coordinate the day-to-day duties of a team of network architects, engineers and SMEs responsible for the design, installation, security and maintenance of our network and telecommunications environment.
  • Coordinate the end-to-end availability and performance of mission critical services.
  • Serve as the PM to ensure new outsourcing partner is successful with onboarding their responsibilities. Act as the bridge and assist w/ the coordination of work across both teams. Serve as an escalation point for the company and the vendor. Provide daily feedback to the AVP of Infrastructure and Operations and escalate issues as needed
  • Identify continuous improvement opportunities across the team, and drive towards availability targets and optimization of our network infrastructure.
  • Coordinate changes, installation, configuration, and testing of equipment and software, assuring team follows stated processes and procedures for network switches, routers, firewalls, proxys and network security tools.
  • Assist with the coordination of efforts for global WAN/MPLS network, campus LAN, wireless, telecom circuits, and internet connectivity, and associated equipment suppliers and service providers.
  • Collect and submit all invoices for network services and work with existing vendors to ensure maintenance renewals are documented and submitted on time.
  • As a PM, work with the team to communicate complex details in a way that people can understand; collaborating with people at all levels in the organization and ensuring all stakeholders are in the loop. Work closely with business stakeholders, support team and engineering teams in providing solutions to the issues and managing the service SLAs.
  • Assist the team with collaborating with other infrastructure, information security, application and support teams in resolving all network issues. Create and maintain vendor relations, develop network project plans and work with senior leadership on budgeting.