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Integration Analyst in Raleigh, NC at Vaco

Date Posted: 5/7/2019

Job Snapshot

Job Description

Looking for an experienced, digitally-minded Implementation Analyst/ Product Support Analyst to work with us to transform how businesses attract, nurture, and grow their clients using a seamless multi-channel experience. We would love to talk to you if you have all the following qualities and experience:
* You are a master story-teller who listens well, and loves communicating complex concepts in a clear and simple way - verbal and written
* You find solutions and get things done in a way that produces win-win situations
* You can envision how less is more, how customer intent drives process, and how empathy and emotion impact design and decisions - because you want to build awesome client experiences
* You love listening to the customer's need and can work with technical teams to arrive at the best outcome
* You have an uncanny attention to detail without losing sight of the big picture
* You know Waterfall, you love Agile, and can be a catalyst for change
* You constantly seek knowledge, have a natural affinity to test and learn, and are resilient through challenging situations
* You have a technical background and can quickly learn an enterprise CRM system (.NET knowledge & experience will be a huge plus)

Required Experience:

* Bachelors degree in relevant field or equivalent experience
* Minimum 4-7 years' experience in business analysis, CRM, software engineering/configuration, or IT
* Must have excellent written and verbal communication skills across a broad spectrum of audiences
* Must have demonstrable skills in creating detailed requirements, business flows, and screens - also in the configuration of enterprise-grade software systems
* Experience at a bank, credit union, or other financial services firm is highly desired
* Experience in CRM is extremely helpful
* Knowledge and experience with .NET, SOAP, REST, MQ and TCP/IP would be a huge plus