The Intermodal Account Coordinator, specializing in Dispatch, supporting the Intermodal Operations department represents the core of our Company operations as they are responsible for coordinating daily freight load movements on a national scale, while maintaining customer satisfaction in an extremely high-pressure, time-sensitive manner.
Determine and secure the most profitable equipment typeSchedule pick up appointments per customers' requirementsDispatch origin carrierCommunicate with carriers, customers, and railroadsConduct pool Management, reconciliation, and reporting (Set up origin per diem for pool locations; Pool report reconciliations)Car order and management, as neededEnsure loads go into the railroad as scheduledObtain In-and-Out times from origin carriersProcess accessorials incurred at originAudit work ordersRelease invoicesRun "No CLM" reportBack-Up for other dispatcher team members and/or team leader, as needed#vacologistics
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