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IT Project Coordinator-Infrastructure Lead 154161 in Indianapolis, IN at Vaco

Date Posted: 9/27/2018

Job Snapshot

Job Description

Vaco Technology is assisting one of our client's, on the Northside of Indianapolis, in their search for a Full Time IT Project Coordinator. This individual will be responsible for contributing to a high level of customer satisfaction by scheduling the necessary resources, labor and materials to complete an assigned project within the terms of the appropriate contract. Works in a team environment and in conjunction with customers, subcontractors/ technicians, and equipment vendors to ensure that the scope of work is clearly defined, the assigned sub/tech has the correct skill set for the project, and the correct material is ordered and delivered to the site.

Essential Functions:

  • Understand the scope work requested by customers and then schedule field technicians for assigned work
  • Provide timely status updates to customers
  • Gather deliverables
  • Document installation notes and job progress
  • Verifying technician check in and check out
  • Participate in team calls with updates
  • Strive to understand budgets and contracts in place with assigned customers
  • Close out work orders and prepare for billing
  • Obtain vendor invoices in a timely manner
  • Meet metrics related to margin, start times, project deadlines and invoicing deadlines
  • Develop strong business relationships with customers and field technicians
  • Work with customer's internal software system as applicable


  • 1-2 years' experience in a project environment
  • IT project experience preferred
  • Experience working with subcontractors - scheduling jobs, coordinating with crews, etc.
  • Must be able to multi-task in a fast-paced environment
  • Experience in IT infrastructure cabling projects, install/deployment projects, and/or CCTV installations, etc.
  • Must have ability to think outside of the box
  • Possess a strong drive for success
  • Ability to make independent decisions
  • Flexible and able to embrace change
  • Strong phone skills/communication - will spend a considerable time on the phone
  • Travel will be minimal…occasional travel to visit one or two installs
  • Strong keyboarding skills, Word, Excel
  • Must have excellent organizational skills