This site uses cookies. To find out more, see our Cookies Policy

IT Sales - Managing Services in Irvine, CA at Vaco

Date Posted: 10/19/2018

Job Snapshot

Job Description

Client - Business Technology Solutions company - Irvine, CA

A GREAT IT Solutions company is looking for a Client Services Manager who will focus on growing their IT Manage Service division. They will focus on maintaining existing business with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients with their IT hiring needs. A successful candidate will have a profound knowledge of IT and be able to easily understand and execute our client's business IT needs.

Responsibilities

  • Provide regular updates to clients on the progress of their request
  • Build and manage a IT team to assist in hiring needs for clients
  • Improve processes; technical and project management Develop open and effective channels of communication with each client
  • Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
  • Become the reliable point of contact for each customer that is required to establish a strong business relationship
  • Help the clients fill IT position such as; help desk, networking, security etc
  • Meet with clients to discuss tech needs; will need to understand IT language much like an engineer; however, the engineers will be doing the work

Qualifications and skills

Bachelor's Degree preferred

5 years' experience in IT Management & client services

Strong IT background; worked in IT and have strong IT knowledge

Strong communication skills required

Project management