IT Support Generalist Full Time in Winchester, VA at Vaco

Date Posted: 9/3/2020

Job Snapshot

Job Description

• Maintain and monitor all Company computer, network, and networked business equipment, including performance, security, updates and backup processes.

Oversee, monitor and record the performance of network traffic and computer systems.

Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, backup process and appropriate software.

• Conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support. • Develop training materials and procedures and/or train users in the proper use of hardware and software.

• Maintain vendor relationships, including tracking purchases and warrantees. Refer major hardware or software problems or defective products to vendors or specialized technicians for service

• Work with department managers to prepare evaluations of software or hardware and recommend improvements or upgrades.


• Minimum of five years experience in a similar position is required.

• Experience with Windows Server and Hyper-V virtual machine administration.

• Experience with e-mail server administration.

• Experience in a MacOS environment.

• Experience with database administration, preferably FileMaker.

• Experience with cyber security including NVR security camera management and installation

. • Experience with VOIP phone system administration. • Knowledge of Ubiquiti networks.

• Knowledge of Quickbooks is a plus.