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Junior BA - Accident, Illness, Property and Casualty Insurance in Mount Arlington, NJ at Vaco

Date Posted: 9/11/2018

Job Snapshot

Job Description

Business Analyst Job Description

Position Summary:

The Junior Business Analyst has responsibility for contributing to the success of project implementations, including working with the lead BA on transition to customer support as well as overall internal and external client satisfaction.

This experience requires insurance industry knowledge including experience with Accident, Illness, Property and Casualty. Our client provides technology solutions for all the Policy administration - Underwriting workflow, billing, commissions, payments. Understanding of work flows is key to this role.

Essential Responsibilities:

  • Support Client Services in contributing along with the lead BA to ensure success factors of each project are met in the areas of change control, issue and risk escalation, and overall client satisfaction
  • Ensure deliverable quality
  • Work with client/implementation teams to understand and document detailed business and functional application requirements
  • Develop detailed functional design for developer, QA and implementation teams to leverage
  • Partner with Dev Lead to monitor development of client applications to ensure adherence to requirement and design specifications
  • Work with QA staff to review test plans and strategies to ensure compliance with specification and quality end results
  • Develop training documentation and be able to lead training sessions specific to a client's installation
  • Lead the formal transition to production and project knowledge to the dedicated customer support resource
  • Provide remote and on-site support and provide follow-up regarding all issues/requirements

Qualifications:

  • A BS/BA Degree or equivalent work experience
  • 2-4 years of Business Analyst experience with software integration and/or implementation, preferably with a software services or consulting organization

Skills/Experience Required:

  • Experience in contributing to software implementations
  • Understanding of the software development life cycle
  • Customer management skills for administration, resolving issues and building customer relationships
  • Written, verbal communication, listening and problem-solving skills
  • Responds strongly and positively to challenging work and deadlines
  • Works as an integral part of a talented team in a fast-paced, proactive environment
  • Prior insurance experience a plus
  • Experience using Atlassian/JIRA system a plus