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Junior System Engineer--Telecom Experience in Cincinnati at Vaco

Date Posted: 2/6/2019

Job Snapshot

Job Description

We are a rapidly growing telecommunications company in Cold Spring, KY, looking for an Associate Systems Engineer.

We are looking for a junior level systems engineer that can also perform as a Technician in the telecommunications field when needed. This position is within our Operations department and will report to the Director of Operations.

As an associate systems engineer, you will be working with the Lead Systems Engineer to assemble, configure, test, install, and support our video visitation unit, which runs Windows 10 and also provides email and other services to the correctional facility market. This should be the majority of your time; however you may be needed to assist our field service technicians in performance of their duties as well from time to time on very large projects where additional personnel are needed.

Field technician duties include MACs, (moves, adds, and changes) maintain and repair telecommunications equipment, minor computer networking and PC skills (MS Windows and Office), and install low voltage wiring at correctional facilities. The technician will be dispatched in a company provided vehicle from location to location to complete each service order and return to their work location each day. Some overnight travel is required depending on what type of work is planned and in which county or state.

Skillset:

  • * Computer programming and configuration skills to include Microsoft Windows 10
  • * Ability to train customers on use of our products and features
  • * Installation and termination of low voltage wiring (CAT5/6) in accordance to industry leading practices
  • * Installation of equipment according to industry leading practices
  • * Quick learning of proprietary systems.
  • * Excellent interpersonal skills
  • * Strong customer service orientation
  • * Must have the ability to adapt to a fast-paced environment and manage multiple service orders

Qualifications

  • * Associates degree in computer science
  • * Minimum of two years' experience configuring and programming Windows based personal computers
  • * Minimum of two years' experience installing, maintaining or repairing telecommunications or video equipment (cable television / data / voice)
  • * Must be willing to travel up to 25%