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Legal QA Analyst in Pflugerville, TX at Vaco

Date Posted: 3/28/2018

Job Snapshot

Job Description

This team works across multiple products to analyze and review content that potentially violates copyright laws/intellectual property.

Our goal: To respond quickly and professionally to the complainants regarding all types of potential violations.

Responsibilities include:
● Process and analyze complex legal copyright removal requests efficiently and accurately
● Respond to external inquiries by adhering to policies and protocol
● Continuously meet volume and quality expectations
● Assimilate feedback and apply learnings in a dynamic environment
● Analyze requests and escalate issues when appropriate
● Work cross-functionally with peers
● Communicate with professionalism

Minimum qualifications:
Intellectual Property experience
● B.A./B.S degree or 2 years of relevant work experience
● Ability to meet deadlines and handle tasks with accuracy
● Attention to detail ● Flexible and adaptable to shifting assignments
● Computer savviness, navigate internet and software intuitively
● Good communicator
● Familiarity with Google products Preferred qualifications:
● Experience complying with data and security policies
● Experience with legal processes or paralegal certification
● Ability to read in foreign language (Japanese, Russian - International side)

If you enjoy constantly learning and making prompt decisions based on policy, this is a great way to kickstart your career! You will be part of a team of dedicated individuals who are proactive, efficient, and dependable.

*This will begin as a 2 month temporary vendor role to assess performance with potential to extend*

Job Requirements

This team works across multiple products to analyze and review content that potentially violates copyright laws/intellectual property.

Our goal: To respond quickly and professionally to the complainants regarding all types of potential violations.

Responsibilities include:
● Process and analyze complex legal copyright removal requests efficiently and accurately
● Respond to external inquiries by adhering to policies and protocol
● Continuously meet volume and quality expectations
● Assimilate feedback and apply learnings in a dynamic environment
● Analyze requests and escalate issues when appropriate
● Work cross-functionally with peers
● Communicate with professionalism

Minimum qualifications:
● Intellectual Property experience
● B.A./B.S degree or 2 years of relevant work experience
● Ability to meet deadlines and handle tasks with accuracy
● Attention to detail ● Flexible and adaptable to shifting assignments
● Computer savviness, navigate internet and software intuitively
● Good communicator
● Familiarity with Google products Preferred qualifications:
● Experience complying with data and security policies
● Experience with legal processes or paralegal certification
● Ability to read in foreign language (Japanese, Russian - International side)

If you enjoy constantly learning and making prompt decisions based on policy, this is a great way to kickstart your career! You will be part of a team of dedicated individuals who are proactive, efficient, and dependable.

•This will begin as a 2 month temporary vendor role to assess performance with potential to extend*