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Legal Support Specialist in Austin, TX at Vaco

Date Posted: 2/6/2018

Job Snapshot

Job Description

The primary goal of the Legal Removals team is to analyze and processes DMCA complaints across all of our clients products.

This team will receive thousands of complaints a day from users all over the world. Our teams' mission: to protect the rights' of users content from being infringed on our platform. We protect those out there creating content for all the world to see.

*Must be able to work weekends*

Rate: $15-$18/hr DOE

Responsibilities:
● Process and analyze complex legal copyright removal requests efficiently and
accurately
● Respond to internal and external customer inquiries via our internal tools
● Exceptional interpersonal skills and a commitment to professionalism
● Ability to prioritize and manage many responsibilities concurrently
● Ability to work under a deadline and meet productivity standards
● Apply policy and escalate issues when appropriate
● Ability to thrive in a team setting as well as work independently.
● Receive feedback and apply learnings quickly in a changing environment.

Minimum qualifications:
● 4 years of relevant work experience
● Exceptional attention to detail
● Good communicator, experience in a workplace/office environment
● Ability to work with tight daily deadlines
● Flexible and adaptable to shifting priorities
● Tech savviness, familiarity with Google products is helpful
● Analytical mind
● Process oriented

Preferred qualifications:
● B.A. or B.S degree
● Experience with legal processes
● Paralegal certification
● Working with policy decisions
● Intellectual Property experience


Job Requirements

The primary goal of the Legal Removals team is to analyze and processes DMCA complaints across all of our clients products.

This team will receive thousands of complaints a day from users all over the world. Our teams' mission: to protect the rights' of users content from being infringed on our platform. We protect those out there creating content for all the world to see.

•Must be able to work weekends*

Rate: $15-$18/hr DOE
Responsibilities:
● Process and analyze complex legal copyright removal requests efficiently and
accurately
● Respond to internal and external customer inquiries via our internal tools
● Exceptional interpersonal skills and a commitment to professionalism
● Ability to prioritize and manage many responsibilities concurrently
● Ability to work under a deadline and meet productivity standards
● Apply policy and escalate issues when appropriate
● Ability to thrive in a team setting as well as work independently.
● Receive feedback and apply learnings quickly in a changing environment.

Minimum qualifications:
● 4 years of relevant work experience
● Exceptional attention to detail
● Good communicator, experience in a workplace/office environment
● Ability to work with tight daily deadlines
● Flexible and adaptable to shifting priorities
● Tech savviness, familiarity with Google products is helpful
● Analytical mind
● Process oriented

Preferred qualifications:
● B.A. or B.S degree
● Experience with legal processes
● Paralegal certification
● Working with policy decisions
● Intellectual Property experience

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