Licensing & Contracting Representative in Indianapolis, IN at Vaco

Date Posted: 10/17/2020

Job Snapshot

Job Description

Vaco Indianapolis has partnered with a client located on the north side of Indianapolis looking for a Licensing and Contracting Representative. If you feel you would be a great fit for this role, apply today!

Job Description:

Position Summary
In this position, you will review and process agent appointment contracts ensuring incoming paperwork is complete, accurate and entered in a timely manner. This includes updating records with initial and renewal resident or non-resident licenses, documenting and validating required agent training, and maintaining agent records and files.
The role is located in Indianapolis (far north side).
Essential Job Functions
* Communicates with agents and independent marketing organizations regarding agent appointments and completion of all required documents and licenses.
* Reviews all contract submissions and associated documents for accuracy, completeness, and agent affiliations.
* Completes data entry for agent appointments, and initiates background and Vector checks. Forwards all documents to imaging for the agent's file and returns copies to the independent marketing organization or agent for their own records.
* Works with Contract Administration regarding the activation process for agents submitting new applications and responds to those requests with a sense of urgency.
* Works with the Marketing department regarding contracting, terminating and transferring agents.
* Communicates with outside vendors regarding the requirements for agent appointments including state departments of insurance, anti-money laundering providers, errors and omissions coverage providers, product training, and agent background checks.
* Maintains accurate records in our administrative system and associated systems including our document management system.
* Responds effectively to agents' requests for assistance and information.
* Serves as back-up to Commission Representative

Basic Qualifications
* Minimum 1 year experience working in an administrative role, contact center or office environment
Preferred Qualifications
* Associate's degree in business, or equivalent training and experience preferred
* Two to four years' experience in agency administration, insurance industry administration or call center is desired.
* Previous experience in an agency administration role requiring knowledge and understanding of complex agent contracts, state licensing and appointments preferred.
* Strong communication skills
* Attention to detail
* Understanding complex agent agreements