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Loss Mitigation Specialist - Lewisville - Contract - $15 in Lewisville, TX at Vaco

Date Posted: 9/6/2018

Job Snapshot

Job Description

If you enjoy a fast paced environment and working in a close-knit team, then this is the right opportunity for you! You will be an essential part of a team responsible for providing customer service and mitigating losses.

You will have responsibility for a wide variety of operational support to related administrative functions such as extension processing and testing, charge-off processing, and handling collection documents. Additionally, you will be interacting with customers by phone, working to bring their delinquent auto accounts, current.

  • Process Extension Exceptions
  • Review and process incoming virtual mail for Extensions
  • Meet established productivity and quality metrics
  • Review the Extensions processed report and test accounts for accuracy
  • Charge Off Processing
  • Review account for charge off eligibility
  • Calculate accurate amount
  • Obtain proper approvals
  • Process with 100% accuracy

Qualifications

  • HS diploma or equivalent required.
  • 1+ years' experience in financial services or similar industry.
  • Basic knowledge of general/standard office and administrative procedures and methods
  • Microsoft Office experience, to include Excel
  • Strong and persuasive negotiation skills
  • Basic data entry and word processing skills
  • Excellent interpersonal skills, strong verbal and written communication skills and ability to multitask
  • Comprehension and judgment are required to determine the applicability of guidelines or policies to specific situations.