MUST HAVE (Technologies and Levels of Expertise):
Field Support Experience - MHE Equipment (Vehicle Mounted Computers, Handheld Devices, Warehouse Label Printers, Warehouse Voice Devices)
Ideally someone who has hands on experienceCorporate Support Experience - Smart Phones (Apple or Android)
Ideally someone who has hands on experienceAsset Management/Depot Management
Team is very intelligent, but disorganized. No asset management tool and need to identify one. This person will spearhead choosing this.End User Support experience
Responsible for all security patchesLeadership experience
People, budget, and vendor managementNICE TO HAVE (Technologies and Levels of Expertise):
- Supply Chain MHE or Retail Industry relevant experience preferred
- Technologies involve but aren't limited to:
- o365, Windows, WebEx (just rolled this out due to COVID), SCCM, AirWatch for MDM, Soti for field devices (MasterMind is okay)
- 3200 devices total across 150+ sites in the US & Canada
SOFT SKILLS:
- Need great communication. As a leader they will be dealing with executives, vendors, managing people and working alongside other leaders etc.