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Manager of IT Infrastructure- Direct Hire- $110k- Tampa in Tampa, FL at Vaco

Date Posted: 4/11/2018

Job Snapshot

Job Description

Vaco is looking for a Manager of IT Infrastructure for our client in Tampa.

Position Summary:

While upholding department and company policies, the Manager of IT Infrastructure role is to align infrastructure technology vision with business strategy and implement solutions in support of that strategy. This individual is responsible for day-to-day infrastructure operations that ensure security, compliance and system availability to the required service levels of the business. In addition, they will be responsible for identifying, evaluating, planning, procuring, coordinating and implementing infrastructure solutions that contribute to a solid infrastructure environment while improving performance and availability and reducing total cost of ownership.

Essential Duties and Responsibilities:

  • Provide technical leadership to all aspects of enterprise IT infrastructure; computer hardware, operating systems, enterprise systems, security & compliance, purchased software, networking & telecommunications, and data management & storage,
  • Identify, evaluate, and recommend infrastructure solutions that contribute to a solid infrastructure environment while improving performance and availability and reducing total cost of ownership,
  • Develop business case justification and cost/benefit analysis for technology spending and initiatives;
  • Plan, coordinate and implement infrastructure projects in a timely manner,
  • Participate in developing IT infrastructure governance processes and structures; deploying and sustaining them in support of strategy and goals;
  • Assess and communicate risks, and attendant mitigation strategies, associated with infrastructure-related investments and purchases;
  • Coordinate and drive the business relationship with key external partners;
  • Provide day-to-day management and direction to Help Desk, Level 2 support and infrastructure projects,
  • Coordinate with appropriate IT groups, Administrative Departments, and outside vendors concerning resolution of high level technology issues,
  • Participate in Level 2 support; receiving, prioritizing, documenting, and actively resolving end-user technical support ticket requests,
  • Provide leadership and guidance to coach, motivate, guide, and lead team members to their optimum performance levels and career development,
  • Provide excellent customer service to both internal and external customers with a focus on building customer relationships,
  • Participate in the development and implementation of information security and technology policies, standards, guidelines and procedures,
  • Maintain awareness of and make recommendations regarding security vulnerabilities,
  • Ensure department compliance with the Information Security program and related laws, policies, standards and procedures.

Minimum Qualifications (Education, Experience, Skills):

  • University degree in the field of computer science or related field,
  • Minimum 5 years' experience managing technology staff in a complex environment,
  • 5 plus years' experience in Infrastructure management including some or all of the following: VMware, Windows servers, server clustering, SAN technology.
  • 5 plus years network management including some or all of the following: firewalls, Solarwinds, IPS, Routers, Switch, F5 LTM, fiber channel
  • 3 plus years telecommunications management including some or all of the following: Cisco Call Manager, voicemail systems,
  • Experience in Disaster Recovery development, planning, testing and execution
  • Proven leadership ability,
  • Ability to set and manage priorities judiciously,
  • Exceptionally self-motivated and directed,
  • Keen attention to detail,
  • Superior analytical, evaluative, and problem-solving abilities,
  • Exceptional service orientation,
  • Ability to motivate in a team-oriented, collaborative environment.