Manufacturing Support Specialist in Westfield, IN at Vaco

Date Posted: 2/8/2021

Job Snapshot

Job Description

Manufacturing Support Specialist

Responsibilities include:

  • Identify and procure the hardware needed to satisfy user requirements.
  • Install hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
  • Support ERP and legacy applications
  • Assists in research and procurement of computer accessories and supplies.
  • Rotate daily back-up media.
  • Maintain the powerway system.
  • Load appropriate software packages such as operating systems, networking components and office applications.
  • Assist in the customization and adaptation of existing programs to meet users' requirements.
  • Provide telephone, in-person and online support to end-users.
  • Administer e-mail and anti-virus systems
  • Coordinate activities with network services and information systems groups.
  • Provide updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
  • Connect users to networks and provides initial training in facilities and applications.

The ideal candidate for this position:

  • Associate's Degree or recognized certification such as Microsoft Certified Networking Specialist. Bachelor's Degree in Computer Science preferred.
  • Experience in hardware, software and network installation.
  • Experience in Database, SQL, Oracle, Crystal reports, IQMS and RF scanners.

Job Requirements

hardware install technical support technician peripherals EDI machinery applications OS networking deskside database