Medical Scheduler in Kissimmee, FL at Vaco

Date Posted: 7/10/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Kissimmee, FL
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
    7/10/2019
  • Job ID:
    MEDIC36118

Job Description

Schedulers, are you looking for rewarding new challenges with some of the nation's top companies? Let Vaco serve as your advocate in presenting you to clients who are looking for Schedulers. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews.

From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you have a strong industry background and are looking for new opportunities to move your career forward, let Vaco open the door for you. Apply today!

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GENERAL SUMMARY:
The Scheduler facilitates the scheduling of patients for available services. Works with numerous departments while multi-tasking and maintaining accuracy and performance within a fast-paced call center environment. Interacts in a professional and timely manner with patients, physician offices, and other department personnel to accomplish patient satisfaction. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

KNOWLEDGE AND SKILLS REQUIRED:
* Ability to discuss patient-related issues that are confidential in nature and act accordingly
* Effective oral communication and listening skills
* Excellent telephone etiquette
* Detail-oriented with ability to multi-task at a high level
* Ability to work in a fast-paced, metric-driven environment
* Creative problem-solving skills and eager to find customized patient-centric solutions
* Computer skills in a Windows environment

KNOWLEDGE AND SKILLS PREFERRED:
* Knowledge of medical terminology
* Knowledge of health insurance

EDUCATION AND EXPERIENCE REQUIRED:
* Customer service experience, preferably in a healthcare setting

EDUCATION AND EXPERIENCE PREFERRED:
* Recent hospital experience
* Associate's Degree in business, healthcare administration, marketing, or related field
* Three years of customer service/telephone experience