NOC Engineer | $63k | Richmond, VA in Richmond, VA at Vaco

Date Posted: 9/24/2020

Job Snapshot

Job Description

The NOC Engineer will have knowledge of commonly used concepts, practices, and procedures within one of the functional areas of the organization, identified in the Skill Discipline Matrix provided below.

  • Configure and provision routers, switches, and other associated peripheral equipment for customer networks
  • Configure MPLS router connections for customer turn-ups
  • Assists with implementation of assigned customer network additions, as well as networks of associated companies
  • Perform remote turn-up of services with operations, vendors and customers
  • Remotely assist with field installation and communication deployments as necessary
  • Identify, diagnose, and resolve problems affecting network performance that have been escalated and unresolved within the NOC teams
  • Provide technical and analytical support in determining the root cause of network problems and implement action plans to resolve potential or active Network impacting issues
  • Work trouble tickets to find solutions in order to correct customer/network trouble issues and fault

  • Performing installs, verifying successful turn-ups
  • Provide assistance and support to other team member as required during critical outages
  • Troubleshooting post-install troubles
  • Perform any other duties assigned by NOC management
  • Education: High School Diploma or equivalent required. Associate's Degree or Bachelor's Degree preferred but not required. Vendor certifications preferred but not required (BTI, Cisco, CIena Adtran, Alcatel-Lucent, Fortinet, VeloCloud, etc.)
  • Experience: 2-4 years professional level experience; or 5+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required


    Extensive experience with Ethernet/TCP/IP Networking. . Must have detailed understanding of IEEE and ITU standards for FTTH & GPON technologies.


    Ethernet and Mobile Backhaul Experience is desired.

    Experience working with MPLS and designing layer 2 and layer 3 private networks, including programming and testing VPN.

    Ability to completely design, build, program, deploy, and document new IP services from a network core to multiple customer sites.

    Must have a thorough knowledge of the OSI model and how it pertains to various transmission protocols, and multi-protocol routing including VRF, VPN, EIGRP, BGP, OSPF, VPLS, and VPRN.

Job Requirements

Network Engineer, Ethernet/TCP/IP, SNMP, UDP, IMAP, DNS, RADIUS (AAA), LDAP, NTP and SMTP