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Operations Specialist in Memphis at Vaco

Date Posted: 4/30/2018

Job Snapshot

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  • Location:
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  • Experience:
    At least 2 year(s)
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Job Description

Responsible for managing department data and information using automated tools and analytical skills. Works to support team efforts and goals for campaign segmentation, lead generation, and donor tracking.


  • Builds and manages audience criteria for all direct mail and email programs using audience segmentation and selection software (Unica)
  • Works closely with program owners (marketing specialists) to understand audience selection criteria and makes strategic recommendations needed to meet departmental goals and objectives
  • Performs data validation on direct response files and data fields, ensuring the quality of our data as it relates to business strategy, organization standards, and testing validity
  • Design, development, and delivery of reports and resources needed for audience and campaign analysis utilizing Business Objects and Excel
  • Update and maintain Tableau dashboards Operations Specialist - Contractor for the national direct marketing team - direct mail
  • Preferred skills would include working knowledge or willingness to learn database architecture, general programming and database marketing; logical and physical structure of a database and its related interface products.


  • Must have a Bachelor's degree
  • Requires an intermediate level of knowledge of personal computers and computer software including Microsoft Word, Excel, PowerPoint, and Access
  • Prior knowledge of Unica, Tableau, or SQL is a plus.
  • Must be able to communicate with internal and external relationships
  • Must be able to communicate on a user and technical level
  • Detail oriented
  • Able to understand complex verbal or written instructions
  • Able to handle multiple priorities
  • Must have a Bachelor's degree
  • Must possess a valid driver's license