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Part Time Customer Service Specialist in Kennesaw, GA at Vaco

Date Posted: 3/29/2018

Job Snapshot

Job Description

Vaco Staffing is currently seeking a Part-Time Customer Service Representative for a great client of ours located in the Kennesaw area. This is a long term contract (indefinite) and has the potential to turn permanent. Working hours will be either 12-6 pm, 1-6 pm, or 2-6 pm M-F.

Job Duties of Dispatcher/ Customer Service Agent would include (but not limited to):

  • Managing incoming calls
  • Scheduling appointments
  • Outbound calls for follow-up
  • Identifying and assessing customer needs
  • Generating sales leads to develop new relationships
  • Excellent Customer Service Skills to improve business performance and enhance the customer experience

Requirements of Dispatcher/ Customer Service Agent:

  • Provide timely and quality responses to customers
  • Possess sense of urgency and multi-tasking ability
  • Great communication skills on the phone and team player
  • Handle high pressure situations with ease and professionalism.
  • Type 40-60wpm, Knowledge of Microsoft Office and Windows Programs, Must be Computer Savvy!
  • Self- motivated and an organized individual
  • Must be able to adapt and make adjustments to adversity