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Part Time Desktop Support Technician - 15 + hours a week in Sacramento, CA at Vaco

Date Posted: 2/6/2018

Job Snapshot

Job Description

Job description

Hours: 1pm-4pm with option for on-call work

Customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources.

Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required.

Although some employers are willing to substitute work experience for formal education.

Additional requirements include professional certifications from entities such as HDI (Desktop Support Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified IT Professional or Microsoft Certified Systems Administrator).

Duties of a desktop support analyst

  • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
  • Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
  • Analyzing and making recommendations for hardware and software standardization
  • Creating user accounts and managing access control based on company policies