This site uses cookies. To find out more, see our Cookies Policy

Patient Account Specialist in Atlanta, GA at Vaco

Date Posted: 5/1/2018

Job Snapshot

  • Employee Type:
  • Location:
    Atlanta, GA
  • Job Type:
    Admin - Clerical
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Job ID:

Job Description

Vaco is seeking a Patient Account Specialist for the intake department of a great client of ours. This position is temp-perm and the pay range is $15-$18/hr depending on experience.

Job Duties:

  • Answer phone calls from patients related to benefits and account inquiries
  • Timely and accurate entry of data
  • Obtaining pre-certifications and prior authorizations for commercial insurance and Worker's Compensation claims
  • Obtain benefit information and verify patient benefits
  • Schedule pick up and adjustment request with sales representative and/or driver
  • Contact patient to verify and confirm device usage before extension requests is submitted to carriers and TPAs
  • Establish and maintain patient call list
  • Researching and keeping updated Worker's Compensation laws and policies
  • Other related duties as appropriate


  • High School diploma required
  • Minimum of 2 years Workers' Compensation or related medical office experience
  • Knowledge of medical insurance and billing
  • Ability to document accounts clearly
  • Excellent customer skills
  • Minimum of 2 years' experience in related medical office experience
  • Computer Literate - Windows environment
  • Knowledge of medical terminology
  • Strong organizational skills
  • Ability to perform basic mathematics
  • Ability to operate computer efficiently and effectively
  • Ability to clearly communicate written and verbal instructions
  • Ability to efficiently manage multiple tasks and prioritize
  • Ability to demonstrate proper telephone etiquette and computer skills