Process Manager in Richmond, VA at Vaco

Date Posted: 8/12/2019

Job Snapshot

  • Employee Type:
  • Location:
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

We are searching for an experienced Process Engineer who can analyze business methods and find efficient alternatives. The successful candidate will work side-by-side with the management staff to discover inefficiencies in our external API business processes and then determine the best ways to bring our business methods in line with our strategic goals.
*Specifically, this person would help us define, document and improve (remove waste and inefficiencies) from our API product externalization process. This process is used to help our internal API producer teams take a product to market with external partners using the DevExchange - our external integration portal where partners discovery, integrate and manage their applications that use our external facing APIs and other assets.
*They will make recommendations on improvements, remove waste in the process and help us set up the process to scale in a manner similar to an enterprise software vendor.
*Candidate would interact with engineers, product, design, marketing, technical writers and internal customers.
*Candidate would also manage this process to ensure that our customer's needs are being met and that we are an enabler and not a roadblock to get them to market.

*Understands technology, APIs, systems and SaaS models
*Looking for a strong communicator with strong process defining and documenting skills
*Process planning, process flow and analytical experience

Job Requirements

API, SaaS, Documentation, Process Management