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Product Management Analyst- Contract- $35/hr- St. Pete in Pinellas Park, FL at Vaco

Date Posted: 3/1/2018

Job Snapshot

Job Description

Vaco is looking for a Product Management Analyst for our client in St. Pete. This is a 6 month contract opportunity

The Product Management Analyst is responsible for providing support to our internal customers and partners in their day-to-day management and development of our products and solutions. Incumbent will serve as the primary company product liaison between the assigned product or solutions and member facing support teams, third parties, and internal project, product, and ITS staff. Incumbent will also serve as the primary contact for high level client requests and needs in regard to implementation requests, operational requirements, and trouble-shooting.

  • Provide product direction and advice to all internal teams concerning, including but not limited to, operations, implementations, account management, SQA, development, and project teams.
  • Maintain appropriate project documentation and regularly communicate product enhancement progress.
  • Continually update and report on product enhancement projects.
  • Provide training for existing and newly created product standards.
  • Assist internal customers in issue-resolution utilizing foundation of technical knowledge surrounding assigned products.
  • Act as a liaison with client support and other departments, divisions, and organizations to ensure product goals and objectives are being supported and carried out appropriately.
  • Work with assigned 3rd part vendors on new product enhancements requests and make recommendations as needed.
  • Occasionally create Business Requirements and Functional Specifications for all client requested and internal required enhancements.
  • Work with BSA and PM to ensure client development needs are being met while also ensuring company processes and procedures are being followed
  • Work with various internal departments to ensure program is staffed appropriately to deliver expected results and to meet client SLAs


  • Analyst type of person that understands technology based products.
  • Will interface with all internal customers when relating to everything product related to First Data. Needs to understand the core platform and what is happening on the UI.
  • Requirements gathering and documentation. Will work with three product managers across product.
  • Analytical mindset