Program Manager in San Diego, CA at Vaco

Date Posted: 6/5/2019

Job Snapshot

  • Employee Type:
  • Location:
    San Diego, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Program Manager I

Provide creative oxygen for one team of 15 designers located across 4 locations (including San Diego, Mountain View, India and remote) by empowering the design team to maximize its productivity; manage its design requirements/initiatives and operational needs.


  • Collaborate with and lead the Experience Design team in process and prioritization to align the delivery of high-quality design work
  • Interface with internal business partners and act as a bridge between the Design team and the Development (Engineering), Product Management, Marketing and Partnerships teams- connecting all groups and making sure inter-dependencies are understood and planned for effectively.
  • Identify team needs with regards to process, tools, documentation, asset management, etc.
  • Maintain continuous pulse on process performance and implement or drive required changes to make sure designers are working at optimum efficiency.
  • Lead or collaborate with Design team leadership in key project decision-making, including: requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes.
  • Field incoming project requests and define projects for the Experience Design team.
  • Autonomously runs multiple projects; Establishes project timelines and work breakdown plans to effectively manage a variety of small to large offline projects through all phases of implementation
  • Resource both short and long-term projects for flawless execution
  • Drive resourcing meetings/conversations to ensure bandwidth is balanced across design team and all projects are sufficiently resourced
  • Facilitates team communication via driving operating mechanisms (weekly recurring meetings)
  • Proactively identifies risks, escalates them appropriately and proposes solutions
  • Works with cross functional stakeholders to gather necessary requirements prior to assigning design resources for project kickoff
  • Drive and facilitate culture building activities for the Design Team including onboarding of new team members, offsite meetings and events, teambuilding, creative rituals etc.


  • Bachelor's degree or equivalent experience
  • 3 - 5 years of production / project management and/or account management experience in a fast paced, fluid environment
  • Experience working with creative/design teams, understanding how to integrate process with creative minds.
  • Experience with Agile development and methodologies
  • Thorough understanding of the creative development processes
  • Ability to understand complex programs, scope and prioritize projects, define schedules, and work independently
  • Strong organizational and prioritization skills with the ability to analyze alternative solutions and prioritize quickly within tight deadlines
  • Excellent communication skills with the ability to interact with all levels of leadership
  • Exceptional attention to detail and ability to maintain information
  • Ability to multi-task successfully under tight deadlines
  • Works independently and takes initiative to resolve questions and anticipates future needs before they arise
  • Solution-centric and customer service-oriented mindset
  • Calm and even-tempered demeanor in all professional circumstances
  • Team player who collaborates well with others
  • Experience with JIRA, Smartsheet, Workfront, Basecamp or similar project management tools (JIRA preferred)
  • Experience with Microsoft Suite and Google Apps