Sales Support Coordinator in Vinings, GA at Vaco

Date Posted: 9/30/2019

Job Snapshot

  • Employee Type:
  • Location:
    Vinings, GA
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Job ID:

Job Description

Vaco is seeking Sales Support/Customer Service candidates for a great interior products firm in the Smyrna/Vinings area. The Sales Support Coordinator will be responsible for managing and nurturing direct assigned accounts, supporting multiple distribution networks.

Job Duties:

  • Maintain existing and newly assigned customer accounts
  • Provide customers with accurate information
  • Process purchase orders through SAP
  • Review and verify all distributor purchase orders for accuracy
  • Release customer packing/picking list to warehouse personnel for fulfillment
  • Handle all customer calls, inquiries, logistics in tracking and fulfilling shipments
  • Perform Month-end closing, processing and reconciliation
  • Consult with assigned customers to understand their distribution networks and determine the logistics resources required to support product delivery
  • Perform data analysis for sales monitoring and forecasting
  • Coordinate with HQ Supply Analyst in planning and scheduling material production
  • Analyze, verify and implement SAGE rebates and displays
  • Research and verify issues with AR statements
  • Reconcile inventory and order entry of products
  • Responsible for revisions of orders for proper shipping and invoicing
  • Communicate all customer invoices
  • Communicate profit margins, costs and losses of our material and programs
  • Review and submit credit requests from customers to accounting for processing
  • Review and allocate warranty replacement slabs on customer orders
  • Review freight payable for accounting


  • High school diploma required
  • Associates or bachelor's degree in business or related field preferred
  • 3+ years of customer service experience
  • 3+ years of data entry experience
  • Manufacturing or distribution industry experience preferred