Salesforce Admin- Direct hire- $90k- local only in Temple Terrace, FL at Vaco

Date Posted: 3/4/2020

Job Snapshot

Job Description

Job Summary

The Salesforce Administrator will work as part of the team dedicated to the daily administration and support of Salesforce and FinancialForce platform solutions. The Salesforce Administrator is an essential member of the team providing service and resolving computer-based and/or phone requests for assistance regarding operations of and within Salesforce and FinancialForce platforms.

Responsibilities and Duties

  • Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
  • Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, automation, and triggers
  • Develop and create customized reports and dashboards
  • Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed
  • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing
  • Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements
  • Actively complete training specific to role as program expert
  • Train new and existing users on how to use database applications
  • Train additional resources to support as backup in special circumstances
  • Maintain recurrent training for all users to ensure continual development
  • Keep application users informed about system functionality and enhancements
  • Available to push new releases during off hours
  • Conduct regular releases of new features and changes via change sets and development environments
  • Manage all internal documentation relating to programs
  • Assist with special administrative projects as needed

Qualifications and Skills

Educational Background:

  • Minimum expectation of a bachelor's degree OR equivalent education/experience

Professional Experience:

  • 3 to 5 years of Salesforce administration experience
  • Saleforce.com Admin (ADM201 and ADM211) certified
  • Sales Cloud, Service Cloud and Developer certifications preferred
  • Development/implementation architect skills
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects,formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Ability to work in a fast-paced environment with a variety of tasks
  • Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
  • Strong time management and organizational skills are required
  • Computer literate and detailed orientated

Knowledge:

  • In?depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities using custom code (Apex, s?controls) and/or integration with external systems
  • Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
  • Previous re?engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions
  • Salesforce.com Administrator certification is required
  • Excellent communication techniques
  • Analysis and report modeling experience