Salesforce Administrator in Richmond, VA at Vaco

Date Posted: 1/11/2021

Job Snapshot

Job Description

Role and Responsibilities

Reporting to the Director of Information Technology, the Salesforce Administrator will lead the ongoing development of our Litify / deployment. The successful candidate will have a record of success in improving processes and adoption using the platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. This role is part technical project manager, part administrator, and part Salesforce analyst. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of the Litify platform.

  • Serve as the primary system administrator for the Litify Salesforce environment with 180+ users
  • Handle all essential administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
  • Manage all support requests and users' administrative needs and provide training as necessary
  • Complete regular internal system audits and prepares for upgrades
  • Manage data feeds and other integrations
  • Manage all support requests and users' administrative needs and provide training as necessary
  • Identify opportunities for application optimization, integration, redesign, or development
  • Maintain security, including sharing rules and security levels
  • Maintain system documentation and Salesforce policies and procedures
  • Manage and document ongoing Salesforce customization and integration projects
  • Make recommendations to management & clients regarding implementations as appropriate
  • Be the subject matter expert on Salesforce

Qualifications and Education Requirements

Minimum two years of experience as a administrator Admin (ADM201 and ADM211) certified

Strong Salesforce data object management and data integration skills required

Strong reporting background using standard Salesforce functionality

Strong understanding of best practices

Strong data management abilities

A documented history of successfully driving projects to completion

A demonstrated ability to understand and articulate complex requirements

A strong understanding of Salesforce security and access architecture (profiles, permission sets, record types, etc.).

Preferred Skills

Prior experience with the Litify and Accounting Seed applications is a plus.

Web Services development experience is a plus.

Hands-on configuration, workflow, process builder, flow experience; Apex, Lightning Web Components, or Visualforce expertise a plus but not required. A willingness to learn and understand the capabilities of Lightning Web Components required.

Sales Cloud, Service Cloud, and Developer certifications preferred

Additional Notes

Excellent project management skills and a positive attitude

Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Creative and analytical thinker with strong problem-solving skills

Must display exceptional verbal and written communication skills

Must demonstrate an ability to communicate effectively at all levels of the organization