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Salesforce Manager in Bridgewater Township, NJ at Vaco

Date Posted: 4/15/2019

Job Snapshot

Job Description

Salesforce Manager
Bridgewater, New Jersey
Full Time Direct Hire

Vaco Technology is seeking a Senior Salesforce Manager for a Healthcare client in Bridgewater, New Jersey. This is a full time, direct hire position.

Overview:

The Senior Manager - Salesforce is responsible for managing multiple Salesforce instances under different business units and supporting operations, technology platforms, internal collaborations, & vendor projects. The position will be responsible for providing strategic and technical leadership in developing a long-term capability roadmap and executing the overall vision to advance the Salesforce footprint.

Responsibilities:

  • Establish strong working relationship with senior business leaders to map out roadmap and align with portfolio planning.
  • As the technology leader, provide subject matter expertise on sales and service cloud, solution design, development and testing
  • Develop and execute enterprise Salesforce strategy and plan
  • Engages Salesforce directly on behalf of the business to discuss the Salesforce roadmap, overall health of the implementation, and request Salesforce strategy, direction, and resources as needed.
  • Responsible for the entire salesforce.com portfolio and end-to-end solution delivery of all project sizes in partnership with other business, IT and vendor matrix teams.
  • Identify opportunities for potential IT application portfolio rationalization into Salesforce platform
  • Responsible for daily operations and support activities across multiple business units.
  • Lead and work closely with matrix teams and external vendors to identify the right toolsets for the Salesforce platform to align with overall strategy
  • Provide guidance to the team on architecture and solutions.
  • Research and analyzing strategically relevant platform opportunities and make recommendations on new technologies.
  • Lead cross-functional project design meetings to understand the impact of system changes
  • Stay on top of industry trends, new products/services, vendor software releases
  • Manage, develop and coach a team of technical architects and business analysts to ensure smooth running of operations and ensure field facing applications meet and exceed field strategies.

Qualifications:

  • Bachelor's degree required. Masters degree preferred.
  • Overall 10-15 years in Information Technology with 7-8 years of pharmaceutical or consumer CRM experience
  • Excellent knowledge of CRM concepts and demonstrated experience in Salesforce.
  • Strong written and communication skills
  • Demonstrated ability to build strong working relationships with a broad matrix team and ability to influence others and achieve results
  • Experience in Agile methodology.
  • Strong experience collaborating with stakeholders on business process enhancements and requirements.
  • Strong analytical and problem solving skills
  • Good leadership and decision making skills, with the ability to influence others.
  • Proven strong client management skills particularly with senior level
  • Ability to effectively manage multiple, complex initiatives and conflicting priorities
Must be able to interview in person