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SCCM Engineer in Nashville, TN at Vaco

Date Posted: 3/26/2018

Job Snapshot

  • Employee Type:
  • Location:
    Nashville, TN
  • Job Type:
    Health Care
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Essential Duties:

  • Installs various types of software including operating systems and applications on a variety of hardware platforms including system updates, patches and configuration changes through SCCM.
  • Serve as level 2/level 3 support of core infrastructure services utilizing the incident management ticketing system. Main support areas are SCCM and Active Directory/group policy.
  • Assist with the implementation of new technologies and verify that all procedural documentation is accurate, and that knowledge transfer from the engineering team is completed prior to any technology being placed in the Production environment.
  • Act as a contributor to enterprise level strategic projects, meeting milestone deadlines, and accomplishing project action items.
  • Ensure that proper operating procedures are adhered to during the full lifecycle of all servers throughout the enterprise including documentation, server builds, server maintenance, monitoring, support, refresh/upgrades, and decommission.
  • Administer data within corporate change, problem management and request systems; monitor assignment and completion of efforts documented in these systems; and properly escalate issues to management. Through escalations this role may serve as a point of contact for interactions with vendors on issue resolution.
  • Analyze monitoring data to recognize trends and create proactive solutions to prevent recurring issues
  • Maintain operations of enterprise shared services and assist application teams as needed
  • Installs and maintains server hardware, system racks ensuring a visually clean and consistent environment. With installation and maintenance comes the need to maintain the asset inventory across the brand, including servers and software licenses.


  • Bachelor's Degree in an IT concentration OR equivalent combination of education and experience
  • 4+ years of professional experience in information technology
  • Mid-level knowledge supporting and administering enterprise applications such as Microsoft System Center (SCCM), Active Directory, and Group Policies
  • Mid-level knowledge of Microsoft 2008 and 2012 Server.
  • Mid-level knowledge of core infrastructure services (AD group policies, DNS, DHCP, IIS, Exchange, File Services, etc.)
  • Working knowledge with highly available network solutions across multiple data centers.
  • Ability to troubleshoot complex problems.

Additional Preferred Experience:

  • Working knowledge of scripting and automation.
  • Prior healthcare experience
  • Knowledge of applicable data privacy practices and laws (HIPAA).
  • MCSE and/or VCP Certification
  • Project management experience