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Scrum Master in Waltham, MA at Vaco

Date Posted: 12/3/2018

Job Snapshot

Job Description

Seeking a SCRUM Master to join their dedicated, passionate team of professionals. The SCRUM Master will be responsible for coordinating an agile development team, ensuring all activities use the principles of the Scrum Framework. Taking a servant leadership approach, this individual will help the team self-organize and adopt an attitude of continuous improvement while actively identifying and removing impediments to ensure that assigned sprints and projects are completed on time.

The desired candidate should have experience leading a team that diligently applies Scrum principles, practices and theory. This individual should also have good skills and knowledge of facilitation, situational awareness, conflict resolution and empowerment and have a strong outside-in, customer-focused mindset.

MAJOR RESPONSIBILITIES:
* Serving and supporting the Product, Development, and QA Teams software development practices
* Guiding the team and organization on how to use Agile/Scrum practices and values to satisfy customers
* Guiding the team on self organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
* Assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization
* Remove impediments or guide the team to find the right personnel to remove the impediment
* Facilitating discussion, decision making, and conflict resolution
* Facilitate gathering consensus with divergent goals of product expansion, quality, defects and long-term technology stability
* Limit outside interference and within sprint 'churn'
* Assisting with internal and external communication, improving transparency, and radiating information
* Assist with tracking metrics displaying progress within the department
* Supporting and educating the Product Owner, especially with respect to refining and managing the product backlog

EDUCATION/EXPERIENCE:
* Bachelors Degree or higher is required. Having in Computer Science, Software Engineering, or equivalent is desired.
* First or second level Scrum Master certification (PSM I, CSM, CSP, PSM II)
* At least two years of experience in the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory
* 1-2 years experience with Scaled Agile Framework (SAFe)
* Experince with an enterprise level Soaftware as a Services (SAAS) product with high standards on application performance and stability
* Experience working with multiple agile teams

PERSONAL CHARACTERISTICS, SKILLS & KNOWLEDGE:
* A passion for healthcare consumerism
* Strong outside-in, customer-focused mindset
* Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
* Excellent communication, interpersonal and team building skills
* Knowledge of Agile approaches - Kanban, Scrum
* Knowledge and/or experience with Agile techniques - Automated Testing, User Stories, TDD, Continuous Integration, Testing, etc.
* Ability to dig into system requirements and balance speed vs stability
* Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the the Scrum approach (ex: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)
* Minimal travel requirements

ACCOUNTABILITY/PERFORMANCE MEASURES:
* Tracking and showing improvement in metrics around Quality and Efficienecy
* Tracking and showing increased delivery of business value over time
* Improving team satisfaction

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