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Senior Accounts Receivable Specialist / Collections in Atlanta, GA at Vaco

Date Posted: 7/25/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Atlanta, GA
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:
    7/25/2018
  • Job ID:
    PLTW1

Job Description

Updated 07/25/18

Vaco Atlanta has just received an order for 3 Senior Accounts Receivable Specialists (heavy B2B Collections and account reconciliations) in Atlanta, GA. The Senior Accounts Receivable Specialist requires someone with strong collections and financials skills, outstanding attention to detail, great customer service, research and problem-solving skills. This person will work cross functionally within the organization. This is a contract role with pay targeted at $50K - $55K annual salary (hourly equivalent) per hour.

Responsibilities:

  • Research billing issues, recommend solutions and manage disputes through appropriate external customer communications and internal communications
  • Update customer account status timely to ensure accurate cash forecasting and other reporting and analysis.
  • Monitor and maintain assigned accounts - customer calls, account adjustments, small balance write off, customer reconciliations
  • Proactively reach out to new customers to introduce the department, manage expectations and ensure that existing information is valid and seek billing options
  • Provide resolution to any short pays or delinquencies, investigate and determine root case.
  • Partner and collaborate with cross-functional departments regarding customer accounts on a timely basis
  • Responsible for updating billing and contact information for customers
  • Assist with cash applications
  • Evaluate processes and develop improvement plans working closely with all departments
  • Perform other assigned tasks and duties necessary to support the accounts receivable team

Requirements:

  • 5+ years of related billing, sales, retention/cures, collections experience and/or equivalent combination
  • Deep understanding and knowledge of billing and collections procedures
  • Strong attention to detail, goal oriented
  • A passion to deliver exceptional customer service
  • Ability to research and analyze various types of data information
  • Excellent written and verbal communication skills
  • Strong interpersonal communication skills - ability to communicate effectively with all levels of management