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Senior Accounts Receivable Specialist / Collections in Alpharetta, GA at Vaco

Date Posted: 6/1/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Accounting
  • Experience:
    At least 5 year(s)
  • Date Posted:
    6/1/2018
  • Job ID:
    JC6012018

Job Description

Updated 06/01/18

Vaco Atlanta has just received an order for a Senior Accounts Receivable Specialist (including B2B Collections) in Alpharetta, GA. Our client has a great, family oriented work environment. The Senior Accounts Receivable Specialist requires someone with strong collections and financials skills, outstanding attention to detail, great customer service, research and problem-solving skills. This person will work cross functionally within the organization. This is a long term contract role with pay targeted at $25-$30 per hour.

Responsibilities:

  • Research billing issues, recommend solutions and manage disputes through appropriate external customer communications and internal communications
  • Update customer account status timely to ensure accurate cash forecasting and other reporting and analysis.
  • Monitor and maintain assigned accounts - customer calls, account adjustments, small balance write off, customer reconciliations
  • Proactively reach out to new customers to introduce the department, manage expectations and ensure that existing information is valid and seek billing options
  • Provide resolution to any short pays or delinquencies, investigate and determine root case.
  • Partner and collaborate with cross-functional departments regarding customer accounts on a timely basis
  • Responsible for updating billing and contact information for customers
  • Assist with cash applications
  • Evaluate processes and develop improvement plans working closely with all departments
  • Perform other assigned tasks and duties necessary to support the accounts receivable team

Requirements:

  • 5+ years of related billing, sales, retention/cures, collections experience and/or equivalent combination
  • Experience working for a cloud/SaaS company is highly desired
  • Bachelor's degree in accounting, finance or related fields is preferred
  • Deep understanding and knowledge of billing and collections procedures
  • Strong attention to detail, goal oriented
  • A passion to deliver exceptional customer service
  • Ability to research and analyze various types of data information
  • Excellent written and verbal communication skills
  • Strong interpersonal communication skills - ability to communicate effectively with all levels of management
  • Experience with NetSuite, a plus